Privacy Policy for Serenity One

At Serenity One, your privacy is a top priority for us. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website, contact forms, and any other interactions with our business.

1. Information We Collect

When you contact us, request a quote, or schedule a service, we may collect the following information:

Name

Email address

Phone number

Project address

Details about your carpentry needs

Any additional information you choose to provide

We may also collect limited usage data such as IP addresses and browser types for basic website analytics.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries

Provide quotes and service updates

Schedule consultations and complete work

Send follow-up messages, invoices, or project updates

Improve our services and customer experience

We will never sell or rent your personal information to third parties.

3. Information Sharing

We only share your information in the following cases:

With service partners or subcontractors only when necessary to complete your project

If required by law, legal process, or government request with your explicit consent

4. Data Protection

We take appropriate security measures to protect your information from unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we use industry-standard tools to keep your information safe.

5. Your Choices

You may:

Request access to the personal information we hold about you

Ask us to correct or delete your information

Opt out of marketing or follow-up emails at any time by clicking "unsubscribe" or contacting us directly

To make any of these requests, email us at: [email protected]

6. Third-Party Tools

Our website may use tools like Google Analytics or form automation software. These tools may collect limited, anonymous information. By using our website, you agree to the use of these tools as described.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Your continued use of our services means you agree to the current version of this policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Serenity One
Address: 6995 Gracieuse Lane, Ocean Isle Beach North Carolina 28469
Phone: 854-246-0400